11/9/2023 0 Comments Ea app lose players when listing![]() ![]() Check out Answers HQ for threads about common and emerging issues.Make sure you’ve tried these steps to find your missing in-game content.If you’ve done that, check with your retailer for any instructions you might have missed. If you purchased your game from somewhere other than the Origin Store, you’ll need to redeem your Product Code in Origin. The Sims games have multiple expansions or subscriptions that only become active when you own the base game.Ī full game has a standalone title, like “The Sims 4”, while expansions usually have an additional subtitle, like “The Sims 4: Get to Work.”īuy your game elsewhere? Redeem your code Make sure you purchased the full game and not just an expansion or subscription. If you checked for hidden games but you still can’t find the game you’re looking for, try clearing your Origin data cache by resetting the Origin app on your Mac. Click on Hidden games to display any games that you may have accidentally hidden. Next, go to My Game Library in the Origin client, then click Filter in the top-right corner. Have more than one EA account? Learn about combining accounts. If you find another account, check if your game is there instead. ![]() If you think you may have another account, try logging in to Origin with other email addresses you may have used. Once you’ve done that, try reinstalling it.įirst, double-check to make sure you’re signed into the right account. This will refresh your Game Library in the Origin client. If this doesn’t work, log out of Origin and log back in again. Click Reload Page from the drop-down menu.Click on the View menu tab at the top of your screen.If your purchase processed but you still don’t see your game Once your payment has been processed, your full game will show up in your Game Library. Try logging in to the Origin client with other email addresses you may have used to see if you can find your game there instead. If your order isn’t showing, you may have bought the game on another account.If it’s still processing, you’ll get your game when it’s completed.If your new game isn’t in your Game Library when you log into the Origin client, your order might still be processing. You’ll only see this tab if you currently have, or at some point had, an Origin Access membershipĬheck to see if your payment went through.This will open a new window with your EA Account settings. Open the Origin client on your Mac and log in.To see your Origin Access subscription info: ![]() Depending on the game, there might be one or more of these tabs where you can see what extra content you have for your game.Click on the tab for Extra Content, Expansion Packs, or Game Packs.Click on the game you bought the expansion pack or DLC for.Expansion packs, downloadable content (DLC), and Origin Access subscription information can be viewed elsewhere. Only full games show in your Origin Game Library. Did you buy a full game or an expansion pack? Was this article helpful? 0% of 0 players found this article helpful.Can’t find your games? Try these steps to see if they’re hidden or if your purchase is still processing. Heads-up: We cannot recover lost accounts for NBA LIVE Mobile at this time. If these steps don’t work, let us know and we’ll try to help you. If your game isn’t linked, you can try these steps to see if you can get back into your game: And if something happens to your device, or the app itself, you may not be able to get your game progress back. Without linking to an account, you don’t have a way to backup your game saves anywhere other than to your device. When your game isn’t linked to an account, you’re playing your game anonymously. If this doesn’t work, contact us for more help. If you linked your game to Google Play or GameCenter, go into your device’s settings and remove your account, then launch the game and log in again manually.If you aren’t sure if you’ve linked to an account, skip this step.Only do this if you’ve backed your game up to a linked account, or you could lose all your game data permanently. ![]()
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